Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance staff is taught to swiftly deal with all our website hosting clients’ inquiries and information inquiries. Via our ticket system, you will be able to fill in your inquiry and a support crew member will get back to you in only maximum 60 minutes. In actual fact, practice has shown us that the ordinary response period is Twenty or so minutes.
A Top–quality Support Service
Our customer assistance service is offered by a group of certified specialists who are prepared to reply to your query straight away. You can easily speak with the technical support crew by opening a help and support ticket from your Web Site Control Panel or by submitting us an e–mail message. On working days, you may as well contact us on the phone or use the live chat option.
An Intuitive Help Section
Our Control Panel provides a wide–ranging practical knowledge base that’s incorporated into all sections. In each section, you will find a Help press button which will load for you a selection of step–by–step online classes on how to apply a certain option or carry out a certain action. Furthermore, we have produced course clips that allows you to get a better idea of the Control Panel’s interface.