Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Learn right away the guidelines on how to manage a document or import a database via our group of how to video courses.

  • F.A.Q.
  • A F.A.Q. Section

  • We present an easy–to–use Frequently Answered Questions section where you’ll find answers to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our support team is online around the clock to respond to your technical inquiries. Expect a solution in up to 60 mins after you have provided the ticket.

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Types of Support

  • Shared Hosting Support
  • Website Hosting Help and Support

  • If you have issues making use of our website hosting services or demand more resources for your sites, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • Need support taking control of the SolusVM admin interface? Your VPS is having problems? Just notify us, we will be all set to provide support.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • You feel the need to update the set–up of your dedicated server? We are on duty day and night to provide assistance to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly intuitive and simple to use. Nevertheless, if, at any time, you require assistance, you can rely on our 24/7 tech support service.
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